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Specialist 1, Cashiering

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Please see Special Instructions for more details.

Salt Lake Community College will complete a criminal background check on the finalist.

Position Information

Position Information

Position Title Specialist 1, Cashiering
Open Internally or Externally External
If faculty, tenure track status Not Applicable
Reports to (title) Coordinator 1, Cashiering
Department Student Loans Miscellaneous
Requisition Number 17127
Position Type Replacement
Job Category Staff
FT/PT Full-time
Initial Work Location
Starting Salary $30,529.12
Job Open Date 01/17/2018
Job Close Date
Open Until Filled Yes
Priority Review Date 01/23/2018
Job Summary

Within the Cashiering Office, this position serves as a primary point of contact between students and student financial accounting. It includes performing various financial and accounting transactions and is responsible for accurate transaction processing, providing excellent customer service, preparing financial documents and reports, and maintaining the security of assets within a secure office area. This position is responsible to manage and supervise the day to day operations of cashiering satellite locations (West Valley and Westpointe campuses). This includes providing continuous cashier coverage, mentoring part-time employees, performing all vital cashiering functions during peak and off-peak payment periods, and providing backup support for the Cashier Coordinator. Traveling to and working at various campuses is required. Scheduled work hours are based on department need and may vary.

Essential Responsibilities and Duties

• Responsible for the day-to-day operations of small satellite cashier offices.
• Receive payment and post transactions in students’ accounts, finance, & campus card accounting systems, accurately entering the related financial information (amounts, detail codes, descriptions, indexes, accounts, etc.), in-person, over the phone, and from the mail.
• Complete numerous types of transactions using various methods of payment.
• Demonstrate proper cash handling procedures.
• Count and balance a cash drawer daily.
• Responsible for the security and correctness of large sums of money, at times.
• Issue and retain receipts for all transactions.
• Customer service: Respond to inquiries in person, on the phone, or via email regarding student accounts, registration, financial aid, payment history, and refund status requests. Answer general College questions and direct students to appropriate department(s) for help. Resolve customers’ problems and make judgments on when to escalate more difficult problems to the Cashiering Coordinator.
• Student account research and reconciling
• Research of department, sponsor, and student records.
• Responsible for the security and completeness of a cash drawer.
• Responsible to travel to and pick up cash deposits at the North Region campuses (West Valley, Airport, Westpointe, and Library Square).
• Observe department and college billing, cash handling, cash receipting, refund, and stop payment & void check policies.
• Observe federal regulations, such as PCI compliance, FERPA, and Federal Title IV Financial Aid disbursement rules and authorizations.
• Train other cashiers and oversee the work of part-time cashiers.
• Responsible for opening the shift, which includes deactivating security alarms and unlocking the vault and safe, and verifying cash drawer amounts.
• Responsible for closing the shift, which includes collecting all cash drawers, verifying their amounts, locking them in the safe, locking the vault and safe, and setting the security alarm.
• Check in and out cash drawers from the safe, verify their amounts, and fill out paperwork to document.
• Develop and write procedures and other training materials.
• Collect and file receipts, document copies, and other related transaction records and provide these to auditors when needed. Properly destroy unneeded documents with confidential information.
• Count and balance cash receipts to a Banner report at the end of the shift.
• Prepare bank deposits and manifests and ensure they are ready and complete for transport to the bank. Responsible to take deposits directly to the bank on holiday weekends that span more than 3 banking days.
• Prepare the cashier daily recap report in Microsoft Excel.
• Update student mailing address changes.
• Complete College required training, such as Americans with Disabilities Act (ADA), Anti-Discrimination & Harassment Avoidance (ADHA), OSHA Emergency Procedures, Family Education Rights and Privacy Act (FERPA), Workplace Violence (WPV), and Driver Safety Training (DST).
• Maintain a supply inventory and order supplies when necessary.
• Attend meetings and other training that are applicable to your job duties and at the discretion of your supervisor.
Other duties as assigned.

Essential Responsibilities and Duties Continued
Preferred Qualifications

•Accounting degree is preferred.
•Direct work experience in the designated business function.
•College and university work experience.

Minimum Qualifications

•Associate Degree in Accounting, Business, or related*.
•Zero (0) to two (2) years of direct, paid, full-time work experience*.
*Trade off of work experience and education on a 1 year to 1 year basis.

Knowledge, Skills & Abilities

• Knowledge of accounting or bookkeeping principles and practices.
• Ability to handle and count money and make change accurately.
• Ability to perform simple mathematical calculations.
• Knowledge of reconciliation practices.
• Ability to learn the intricacies of different areas of the College.
• Ability to memorize accounting codes, which are alphanumeric codes from 1 to 4 digits long.
• Knowledge of the importance of internal controls.
• Ability to communicate both verbally and in a written format using English.
• Excellent customer service and interpersonal relations skills.
• Establishing and maintaining effective working relationships.
• Sensitive to student and staff needs.
• Ability to maintain the confidentiality of work related information and materials.
• Supervisory skills and ability.
• Training skills and ability.
• Self-motivated.
• Ability to shift quickly between several tasks without loss of continuity.
• Ability to examine documents for accuracy and completeness.
• Ability to plan, organize, and implement assigned responsibilities and to work well under pressure.
• Ability to work accurately and efficiently in a fast-paced environment with frequent interruptions.
• Ability to operate telephone, computer, copy machine, ten-key calculator, and other typical office equipment.
• Driving skills and the ability to operate a vehicle between campuses.
• Organizational skills.
• General clerical skills, including typing, copying, filing, emailing and faxing.
• Detail oriented and the ability to concentrate and recognize errors.
• Familiarity with computerized information systems.
• Working knowledge of Microsoft Office software including Word and Excel.
• Knowledge of department, College, state, and federal policies, procedures, and practices with the ability to answer work-related questions and/or interpret and apply these guidelines correctly in various situations.
• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties
Special Instructions

Salt Lake Community College will complete a criminal background check on the finalist.

FLSA Non-Exempt

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this position?
    • Newspaper
    • Ethnic Media
    • Chronicle of Higher Education
    • Professional Organization
    • HigherEdJobs.com
    • SLCC Website
    • Referral Agency
    • Workforce Services
    • College Placement Center
    • Friend
    • Employee
    • SLCC Email
    • SLCC HR Office
    • Other (please specify below)
  2. If other referral source, please specify:

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents
  1. Resume / Curr. Vitae
  2. Cover Letter
  3. Letters of Reference
  4. Other Doc