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Specialist 2, Financial Aid

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Please see Special Instructions for more details.

Salt Lake Community College will complete a criminal background check on the finalist.

Position Information

Position Information

Position Title Specialist 2, Financial Aid
Open Internally or Externally External
If faculty, tenure track status
Reports to (title) Assistant Director, Financial Aid
Department Financial Aid
Requisition Number 17136
Position Type Replacement
Job Category Staff
FT/PT Full-time
Initial Work Location
Starting Salary $32,904 - $37,017
Job Open Date 01/18/2018
Job Close Date
Open Until Filled Yes
Priority Review Date 02/01/2018
Job Summary

Meet with students to assist in the completion and processing of applications.
Analyze and process financial aid documents, records and periodic reports.
Responsible for timely analysis and preparation of all documents required to establish financial aid eligibility.
Analyze and process financial aid documents to determine completion of forms and eligibility for financial aid. Inform student of any missing documents that may delay receipt of financial aid. Review documentation for accuracy to determine if file is complete and is to be awarded or if corrections must be processed.
Act as resource to front desk personnel in dealing with students with unusual questions or angry/upset students.
Using imaging system, currently NOLIJ, scan and document all paperwork submitted by students.
Work with individual advisors to determine outcomes for specific groups of students. (Divided alphabetically, by last name).

Essential Responsibilities and Duties

Meet with students to assist in the completion and processing of applications. This may include helping complete forms and applications, answering questions, providing information, resolving problems, signing continuation of funding contracts and other related tasks.
Analyze and process financial aid documents to determine completion of forms and eligibility for financial aid. Inform students of any missing documents that may delay receipt of financial aid. Review documents for accuracy to determine whether file is complete and is to be awarded or if corrections must be processed.
Review student files to determine compliance with satisfactory progress requriements. Inform students who may need to appeal to receive financial aid.
Act as a resource for the Front Desk staff. Assist with questions concerning eligibility, satisfactory progress requirements and completion of paperwork. Assist Front Desk employees with upset or angry students on an as needed basis.
Using imaging system (currently Nolij), scan and index all paperwork submitted to determine students’ eligibility for financial aid.
Work with individual advisor to determine outcomes for specific group of students(divided alphabetically by last name).
Other duties as assigned.

Essential Responsibilities and Duties Continued
Preferred Qualifications

Financial aid experience.

Customer service.

Working in a stressful environment.

Minimum Qualifications

Associates degree.

Two (2) to four (4) years of financial aid or related experience.

Trade off 1:1 in experience/education requirement.

Knowledge, Skills & Abilities

Knowledge of computerized financial aid systems, preferably Banner.
Knowledge of financial aid regulations and procedures.
Knowledge of general office procedures.
Knowledge of College policies and procedures.
Communicate effectively with wide range of people from varied backgrounds.
Organize and set priorities.
Work well under pressure in a stressful environment.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.
Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Non-Essential Responsibilities and Duties

Assist with financial aid presentations and information tables.

Answer telephones and assist at the Front Desk as needed.

Assist student in completing the FAFSA (Free Application for Federal Student Aid).

Special Instructions

Salt Lake Community College will complete a criminal background check on the finalist.

FLSA Non-Exempt

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first learn about this position?
    • Newspaper
    • Ethnic Media
    • Chronicle of Higher Education
    • Professional Organization
    • HigherEdJobs.com
    • SLCC Website
    • Referral Agency
    • Workforce Services
    • College Placement Center
    • Friend
    • Employee
    • SLCC Email
    • SLCC HR Office
    • Other (please specify below)
  2. If other referral source, please specify:

    (Open Ended Question)

Required Documents

Required Documents
Optional Documents
  1. Resume / Curr. Vitae
  2. Cover Letter
  3. Letters of Reference
  4. Other Doc